Hello, thank you so much ! it's ok now, support told me to simply buy another subscription on maxon website and that it !
I'm not used to subscriptions, and I thought I would have to change the serial numbers of my plug-ins.
For your information, I was unable to post my question in any section other than ‘Site issues’. I apologise for this.
Thank you again for your attention to my problem.
Have a nice day!
C
Posts made by carpet-hang
-
RE: c4d Licence problemposted in Site Issues
-
c4d Licence problemposted in Site Issues
Hello, I didn't update my credit card in time.
My Cinema 4D license is no longer available.
I was able to replace my credit card on the 2checkout.com website, but they can't do anything.
I sent a ticket to Maxon support, but haven't received a response yet. Will they be able to reactivate my license? and when ? (I'd hate to have to buy a new license because of the plugins).
Any feedback would be greatly appreciated!
Thanks in advance.