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• Question & Answers

  Post your Questions about Maxon products
  Moderators: Dr. Sassi

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  Screenshot 2026-07-14 010929.png Hey i have a problem with toon rig "THE FACE"
  when i finish the rig and enter on Face_CTRLs so i can animate the user data i have many of slider not doing any thing only things work is "zip - Blink " no thing else move any thing in the character

  and when i test the toon rig provided in content library all the sliders work  so idont know where is the problem

• Tutorial Discussions

  This forum is for discussing specific tutorials
  Moderators: Dr. Sassi

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  View Tutorial
  Tag: Cinema 4D | null

  Thank you for taking the time to report your issue with this Cineversity tutorial.
  We apologize that you encountered an obstacle with the material. We’ve created this template to help you clarify the issue you are having so we can assist you more quickly.

  What's the specific issue you are having?

  Playback problem. If so, please refer to the FAQ: FAQ: Video's Aren't Working Correctly. Tutorial workflow problem or clarification. Version compatibility problem/UI changes. Other

  Please include a timestamp (where in the video the problem occurs) if applicable.

  What are the steps to replicate the problem?
  What steps are you taking that seem to cause the problem?
  What version of the software are you using?
  Any and all info is helpful. Thank you.

  If the question is not directly related to the tutorial, please refer to the Q&A forum

• Tutorial Suggestions

  Let us know your ideas for future tutorials
  Moderators: Dr. Sassi, Michelle Brand

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  As a 3d motion designer I'm looking for more ways to speed up my workflow and testing out Autograph. I'm currently looking at a project soon that will involve plenty of Particles and would like to see some particle work done in Autograph but unable to find what I am looking for as the software is pretty new.

  I'm looking for an image point cloud like setup that then disintegrates with the usage of noises or such. Kind of like this Redgiant Particular tutorial here:
  https://youtu.be/F2XBH-0c_Ww?si=hjc7ECts6GZWtHAc

  Does Autograph have acccess to Redgiant Particular or is that After effects only?
  Would love to see a similar plugin but with the GPU and multi core CPU usage of Autograph be a thing if so.

• Cinema 4D Assets & Plugins

  Get answers related to C4D Toolbox
  Moderators: Rick Barrett

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  Hi task-reflection,

  Then I hope Insydium LTD has informed Maxon Tech Support. I fear they didn't, as I couldn't find any entry for 2026.0 with the term 'xpExplosiaFX', nor any recent entry for 2025.x

  I'm not even supposed to handle Tech Support questions, especially those that require developer attention.

  For over a year, I haven't received a single XP question here so that I couldn't justify the maintenance cost anymore. Insydium doesn't support people running a forum, as far as I am aware. In short, I'm sorry, I have no option but to confirm this problem.

  Please check directly with Tech Support.
  https://www.maxon.net/en/support-center

  All the best

• Site Issues

  Report any issues with the Cineversity website
  Moderators: Super Admins, Michelle Brand

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  Hi,

  I understand this isn't the correct place to try and get a response from Maxon but I've filled in their contact form twice (over 2 weeks ago) and opened a support ticket, but I've still not had any replies..

  I need to talk to someone about the 40th Anniversary sale so it was a pressing matter, but now the sale has ended and I still haven't had any communication...

  PLEASE someone respond from the Maxon team!