I have latest version of CD4/Redshift btw.

Hi there, I purchased a model off CG trader .cd4 version R17 Render: Octane4 and am having a lot of trouble getting the materials/textures to come in. The first time I opened the model, the material was there but looked locked and the model was all grey. I saw one of your other threads that said go to the takes tab, but I couldn't see that this was locked. I then copied/pasted the materials into a new scene. This worked, but the materials weren't linked to the assets when I put them back into the scene with the model.
The second time I opened the model, the materials all went a bright white. Now it keeps doing this, and I can't do anything. I have tried to relink the materials via the project asset inspector, but this is not working either. It only looks as if half the materials are here, too, which is strange. I desperately need your help as I need furniture to upload into my architecture models, and this purchase cost me $100NZ - I will need to do this regularly, so I need to get this right. I would be happy to send you the zip file of the purchased model if this helps.

Thanks!!

Thanks I imported the model again. Everything again going great and its now done the same thing. I deleted an archicad material in material manager then added a redshift material. The redshift material is saying the correct name but the image of the material (which should be pebbles) is showing grass material image. Fortunately in render view it is showing as pebbles but it would be nice to know how to fix this.

Thanks!

Thank you so much. I will give this a go. Another issue I am having is I imported an archicad model for another project. I have had success creating the scene until today. When I add redshift glass material to the windows of the project and override what was there from Archicad the glass is turning into a grass material. This is also showing up with the grass image but is saying glass so obviously my windows are green. Have tried other glass materials and now other materials to other things and its all turning into this grass!! Any help would be much appricated as I'm quite far in now.

New to CD4/Redshift.
I'm after some help with importing my sketch up model (which is a kitchen) into cinema 4D/Redshift to prepare for render. The issue I am having is on import all elements are set as one object (as I did not individualise these). Is there a way I can explode faces so I can then add redshift materials and have the model appearing better?