this is the answer form tech support
Thank you for reaching out to us and sorry for the issues you are experiencing while using our software.
I'm sorry, this problem is not yet resolved and it may take some time. However, I will forward your information to our development department.
Please read this information on how to handle errors and the difference between troubleshooting and technical support:
Due to the nature of software development and testing,
We are unable to offer any dates or time frames on product releases, updates, or bug fixes.
This allows our development teams to remain flexible in addressing priorities,
And ensures that they have the time needed to produce the best products and find the best solutions for our creative user community.
Please feel free to check our Maxon release notes page for information on all current releases as they become available.
We will be closing this Support ticket, but it does not mean that we are closing the bug ticket.
For more information on this, please see the FAQ: Bug Reporting, Fixing and Feedback
I'm sorry for this inconvenience.
Kind regards,
Jörn Gollob
Cinema 4D Technical Support