Hi Tankun,

Sorry about the problem.

I assume you have read the FAQ already:
https://cineversity.forums.maxon.net/topic/126/faq-why-is-my-cineversity-subscription-license-not-working

I hope that tomorrow the Admin Team will take care of it.

Please share your question on the Site Issue forum in a new thread, and the moment you get access to the Q&A, I will move the thread. I will do that for a single them/question.

Cheers

All the best