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    Assertion failed at: C:\buils.......

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    • A
      anywhere-final last edited by

      Hi
      have a nice weeked for evereybody:)

      Last two days my redshift alwayys is giving this error :

      e1153614-14c7-4cde-aa10-331cc589694b-image.png
      Could I do something for this or I doing something wrong
      Any idea ?
      Kind Regards

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      • Dr. Sassi
        Dr. Sassi last edited by

        Hi anywhere-final,

        This is a question for tech support
        https://www.maxon.net/en/support-center

        I'm not supposed to do tech support, but I can share problem analytics here. In other words, for any findings, please go directly to tech support, not to me.

        I assume you have installed the newest version of Redshift 3D.

        If it shows up with only one project, copy the whole scene for a test into a new one.

        Deleting preferences might help.

        Disable half of the scene and render; if no error shows up, something in the other half is causing it.
        Perhaps it is in both. However, split each half again and render. Typically, even large scenes are explored in a few iterations of it.
        This might help you, but such information will eventually be useful for tech support.

        Anyway, sorry for your trouble.

        My best wishes

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer, L&D - Strategist
        Cinema 4D mentor since 2004, Member of VES, DCS.

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        • W
          wash-conference last edited by

          I have the same issue and copy past in new scene didn't fix it

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          • Dr. Sassi
            Dr. Sassi last edited by

            Hi wash-conference,

            There is a longer list of options for why this can show up.

            The fix in one case might not be the solution for another.

            Please check this with tech support
            https://www.maxon.net/en/support-center

            All the best

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer, L&D - Strategist
            Cinema 4D mentor since 2004, Member of VES, DCS.

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            • W
              wash-conference last edited by

              I just back to older version and seems it solved the problem, it seems it just the issue with latest version

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              • Dr. Sassi
                Dr. Sassi last edited by Dr. Sassi

                Hi wash-conference,

                Thank you very much for the feedback. This is a valuable information. Would be nice to share that with tech support. Since not everyone has the same experience, it might be a very specific combination.

                That said, I have compiled a four-page list of ten options for why that could happen. Since I'm not happy with second-hand information (meaning my assumptions here), I have sent this text to the Team Manager of Support to check it - if I have included some nonsense. When I get this PDF back, I will update it accordingly and share what was seen as valid. (I expect it back next week).

                I hope that will work and help me get to the bottom of this annoyance faster.

                My best wishes

                Dr. Sassi Sassmannshausen Ph.D.
                Senior Trainer, Maxon Master Trainer, L&D - Strategist
                Cinema 4D mentor since 2004, Member of VES, DCS.

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                • Dr. Sassi
                  Dr. Sassi last edited by

                  P.S.: I had prepared a list of ten cases where this error could occur.

                  The short answer is: If you have this kind of error message, open a tech support ticket. There is no shortcut. Sorry!

                  Dr. Sassi Sassmannshausen Ph.D.
                  Senior Trainer, Maxon Master Trainer, L&D - Strategist
                  Cinema 4D mentor since 2004, Member of VES, DCS.

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