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    Unable to write file - C4D Redshift

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    • L
      leg-plant last edited by

      Hello,

      I had problems to render my projects on redshift..
      (no warnings.. also a white file instead of png)

      Now I see this banner for the first time:
      "unable to write file"

      What can be the problem?
      I kept the same settings and used to work.. but then started to bug on the viewport... and I installed it and install it few times.. but nothing changed!

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      • Dr. Sassi
        Dr. Sassi last edited by

        Hi leg-plant,

        I have tested this as far as I can. I can't reproduce this. Sorry.

        Sorry about your troubles with this.

        Please check with tech support.
        I have no data from you here, so I can't check more. It might be technical.

        Please open a support ticket:
        https://www.maxon.net/en/support-center

        All the best

        Dr. Sassi Sassmannshausen Ph.D.
        Cinema 4D mentor since 2004
        Member of VES, DCS.

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        • P
          priority-plant last edited by

          I got this one time. The reason is the file is corrupted and it only happened when I tried to render movie with alpha channel (for some reason TIFF sequences work fine). I had to create a new empty file and then copied everything over. After that, it renders movie with alpha channel with no issue.

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