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    [Help] Getting Started with Maxon Studio

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    • M
      maxonadmin last edited by

      View Tutorial
      Tag: Red Giant | null

      Thank you for taking the time to report your issue with this Cineversity tutorial.
      We apologize that you encountered an obstacle with the material. We’ve created this template to help you clarify the issue you are having so we can assist you more quickly.

      What's the specific issue you are having?

      • Playback problem. If so, please refer to the FAQ: FAQ: Video's Aren't Working Correctly.
      • Tutorial workflow problem or clarification.
      • Version compatibility problem/UI changes.
      • Other

      Please include a timestamp (where in the video the problem occurs) if applicable.

      What are the steps to replicate the problem?
      What steps are you taking that seem to cause the problem?
      What version of the software are you using?
      Any and all info is helpful. Thank you.

      If the question is not directly related to the tutorial, please refer to the Q&A forum

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      • M
        mission-towel last edited by

        Problem getting started:
        In the Getting Started video Chad goes into Windows and selects Maxon Studio from the drop down menu. How did he get that option in there? I have Maxon One so assume I should have Studio but I don't have that option available to me? Is that a UI change/difference? I've tried closing and restarting AE but it still doesn't appear.

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        • Dr. Sassi
          Dr. Sassi last edited by

          Hi mission-towel,

          I have explored Ae 2024 and Ae 2025, both gave me Main Menu> Window> Maxon Studio.

          I assume that you have the current Maxon App for your Maxon One subscription and that you have checked that inside the app is all set to show.

          I have installed a new version of Ae, then checked with the Maxon App, and it's all fine. I can't reproduce the problem. So, sorry.

          This leaves me with the following: please get in touch with Tech Support:
          https://www.maxon.net/en/support-center

          Fingers crossed, you are up and running in no time.

          My best wishes.

          Dr. Sassi Sassmannshausen Ph.D.
          Senior Trainer, Maxon Master Trainer, L&D - Strategist
          Cinema 4D mentor since 2004, Member of VES, DCS.

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