File download not work - Invalid URL

[beyond-secretary]

Hallo, Cineversity is part of my employers subscription. The agency I am working for is already registered at Maxon. I am already signed in and still, I am forced to register for a File download in Cineversity. I had to wait for an email with a download link that did not work, Bad Request - Invalid URL. This happened on several occasions. The Registration for every Download is redundant, disruptive and not even working . Please fix this - Thank you.
https://cineversity.maxon.net/en/tutorials/distance-shading-in-motion-1-3-create-with-maxon

[Dr. Sassi]

Hi beyond-secretary,

Yes, I get the same form! The download is from a YouTube Show, where no account is required (hence the form), and obviously, that is just taken for Cineversity.
Please don't read this like from a chatbot, but I am sorry that this happened! I can understand that this is annoying. I would be.

I will forward this and hope we can get this sorted out better. For now, I can ask only for some patience, as it is the weekend, and no one can help me with this right now.

My best wishes.