Tutorial video cannot be played...

[instruction-negotiation]

Hi there,

I am a Maxon One subscriber and want to access some tutorials at Cineversity, say for instance:

https://cineversity.maxon.net/en/series/getting-started-with-redshift?tutorial=getting-started-with-redshift-part-1-redshift-overview

Can anyone kindly tell me how to work this out, please? Thank you.

--GNG

[Dr. Sassi]

Hi GNG,

Very sorry for your trouble.

Please have a look here.
https://cineversity.forums.maxon.net/topic/126/faq-why-is-my-cineversity-subscription-license-not-working

It is midnight here, and I ask you for patience until the Admin is back. Thank you.

All the best

[instruction-negotiation]

I issued a ticket and will wait and see what happens. Thank you for your response and suggestion. Good night.

[Dr. Sassi]

Thanks for the reply, GNG.

OK, that should work as well. Typically when you can post here, it should be something interrupted with the content server.
That can also happen if the Web-Browser gets stuck; clearing the cache helps or just checking an alternative.

If the ticket doesn't lead to anything, would you mind posting it in the Site Issue form (link above)?

Have a great weekend.