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Redshift no detecting GPU

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tech support gpu missing redshift
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  • L
    lift-supermarket last edited by Dr. Sassi Jun 6, 2023, 4:53 PM Jun 6, 2023, 2:41 PM

    I have a little problem, i cant finde the Checkbox for my GPU.
    There is only the CPU visible, i updatet the drivers and everything.
    I have a Nvidia T500 in my System.
    069c0cba-21ad-47d5-aef7-b5fc0d6b1120-image.png

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    • Dr. Sassi
      Dr. Sassi last edited by Dr. Sassi Jun 6, 2023, 5:03 PM Jun 6, 2023, 4:52 PM

      Hi lift-supermarket,

      Please check with tech support if the GPU has enough memory, which would be my best guess. See links below.

      https://www.maxon.net/en/support-center

      Fingers crossed, it will work as it should in no time.

      Cheers

      Related URLs

      https://www.maxon.net/en/requirements/redshift-requirements

      https://developer.nvidia.com/cuda-gpus#compute

      Dr. Sassi Sassmannshausen Ph.D.
      Senior Trainer, Maxon Master Trainer, L&D - Strategist
      Cinema 4D mentor since 2004, Member of VES, DCS.

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      • Moved from Cinema 4D Assets & Plugins by  Dr. Sassi Dr. Sassi Jun 6, 2023, 5:21 PM
      • L
        lift-supermarket last edited by Jun 7, 2023, 6:26 AM

        Oh alright then it is a VRAM problem. So it doesn`t show up because i only have 4 GB of VRAM.
        Thanks

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        • Dr. Sassi
          Dr. Sassi last edited by Jun 7, 2023, 6:46 PM

          You're very welcome, lift-supermarket.

          Sorry that it didn't work for you.

          I started with the same problem years ago and put a PCI box with a card on my laptop.
          Today I might do it differently, but at least the Thunderbolt-PCI box can be used for something else in the future.

          My best wishes.

          Dr. Sassi Sassmannshausen Ph.D.
          Senior Trainer, Maxon Master Trainer, L&D - Strategist
          Cinema 4D mentor since 2004, Member of VES, DCS.

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          • B
            boyfriend-form last edited by 26 days ago

            Hi,

            I have the same issue. 2x RTX 5070ti , newest versions of Redshift and C4D without option for selecting GPU to render. Could anyone be able to help ? Thank you

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            • Dr. Sassi
              Dr. Sassi last edited by 26 days ago

              Hi boyfriend-form,

              Please check with tech support, as I do not have any option to test this. Sorry.

              https://www.maxon.net/en/support-center

              All the best

              Dr. Sassi Sassmannshausen Ph.D.
              Senior Trainer, Maxon Master Trainer, L&D - Strategist
              Cinema 4D mentor since 2004, Member of VES, DCS.

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