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Remote Desktop Connection - Scroll Speed

Site Issues
tech support remote desktop windows
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  • R
    randmcnally last edited by Dr. Sassi Jun 26, 2023, 5:08 PM Jun 26, 2023, 2:51 PM

    hi.
    when using Remote Desktop Connection on Windows I am having an issue where the scroll speed in the GUI on C4D is erratic - in the Viewport and in any other place where clicking and dragging is a function.

    when using other remote services such as Parsec, this is not the case. I prefer the connectivity and image quality of Remote Desktop Connection on Windows over Parsec.

    can I be advised by anyone on how I might be able to change settings in either C4D or RDC to correct this behavior to more closely mimic what I am getting in Parsec?

    thanks!

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    • Dr. Sassi
      Dr. Sassi last edited by Jun 26, 2023, 4:57 PM

      Hi randmcnally,

      Please check with tech support.
      https://www.maxon.net/en/support-center

      My best wishes

      Dr. Sassi Sassmannshausen Ph.D.
      Senior Trainer, Maxon Master Trainer, L&D - Strategist
      Cinema 4D mentor since 2004, Member of VES, DCS.

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      • R
        randmcnally last edited by Jun 26, 2023, 5:05 PM

        okay done, thanks.

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        • Dr. Sassi
          Dr. Sassi last edited by Jun 26, 2023, 5:08 PM

          Thanks a lot, randmcnally, for the extra work.

          Fingers crossed, there is a fix for that.

          All the best

          Dr. Sassi Sassmannshausen Ph.D.
          Senior Trainer, Maxon Master Trainer, L&D - Strategist
          Cinema 4D mentor since 2004, Member of VES, DCS.

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