I just checked on my end, T-Mobile ISP. I cleared cache, Chrome new incognito, disabled cache in networking and it fails again. This time I can’t get to the main page. The cookie question pops up, but the moment it does, the white screen replaces it (with only the cookie-question icon showing). Firefox works fine.
In closer inspection, a dynamic JavaScript, “CuKSISK.js” lists a content-type: text/javascript in Firefox, but in Chrome, the same js has no listing for content-type in the response headers.
The dynamic script names change every now and then, but the same issue of not listing a content-type for one or more scripts in response headers is consistently present in Chrome. I have sent such logs/screencasts/etc. to support.
Latest posts made by appointment-insect
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RE: Cineversity Error 500 in USA on certain ISPs
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RE: Cineversity Error 500 in USA on certain ISPs
Firefox browser will work as Maxon troubleshoots.
Dr. Sassi, the biggest issue for me as I was working with Support Team was that they couldn’t see anyone else having the problem, and that they couldn’t reproduce the error. Please let them know about these other reports from the eastern USA. Perhaps they will narrow it down.
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RE: Cineversity Error 500 in USA on certain ISPs
Yes, this is the exact issue I have. However, may have narrowed it down to a smaller .js file and that file not having their MIME-Type set. All of the other scripts have a proper MIME, but this one does not:
I see errors in 3 .js files:
CyjJQS-n.js
DcQYf4Dz.js (MIME TYPE is not listed under Chrome/Safari. But in Firefox it is shown as Text/javascript)
B_4WZ4t6.jsThis is exactly the error I see here in SC.
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RE: Cineversity Error 500 in USA on certain ISPs
One of the challenges from support was that they only had my support ticket on this subject. While I tested on countless systems/networks, they could not reproduce the problem. When I sent several videos of me asking completely random people to try on their network, I think they had a starting point. I say this so affected users will actually open a support ticket and let them know as much as possible about browser/ISP, etc. I know IT can be tough, so perhaps this will help.
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RE: Cineversity Error 500 in USA on certain ISPs
Hey CSpill, I am the one who reported it. I am in the southeast USA. Please pass on as much of your situation to the support staff at Maxon. Perhaps if they discover others who have reported the issue, they can narrow it down. I have been getting help, but it still hasn’t worked completely.
I did find a work-around. If I use the Firefox web browser, the site loads fine. I have many theories, and have shared them with support, so hopefully they will be able to figure it out.
Try Firefox, it may work in the meantime. -
RE: Cineversity Error 500 in USA on certain ISPs
Thanks again. I did not know about the zip file restriction. I made the .har Google Chrome archive, but I couldn't upload it to the Zendesk on the support-side ticket, so I tried zipping it. I have uploaded the original .har file to the google drive share above and the rtf file which explains what my research discovered.
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RE: Cineversity Error 500 in USA on certain ISPs
I want to thank you for your rapid response. Indeed, your patient and kind responses are the gold standard in support.
As I walked into work today, I asked a random person to try their cell phone to browse to the site. It failed on their Verizon iphone using Safari just as it does on several networks.
I would like to share the video screenshot I have to show the error, along with the google chrome html archive. I also have a .zip file which has a possible explanation of why this occurs at only certain locations.
Would you be willing to pass the files on to your IT Personnel?
https://drive.google.com/drive/folders/1-tqr1yz-MclnYLNl3N_hpiaFrqiLHS2s?usp=sharing -
Cineversity Error 500 in USA on certain ISPs
I cannot get Cineversity to load any sub pages on several networks here in the USA. For more than 15 days, the issue happens at the school’s AT&T network as well as TMobile WiFi or cellular or at several locations. I was able to get it to work when connected to a Spectrum ISP network.
Chrome and Safari report an error:
500 Failed to fetch dynamically imported module: https://cineversity.maxon.net/_nuxt/B_4WZ4t6.js
or
500
'application/octet-stream' is not a valid JavaScript MIME type.Although Maxon support says it is on my end, 500 errors are on the server side.
After inspecting the site with Chrome Dev Tools,
The error message inside Chrome points to a Content Security Policy directive set to "script-src 'none'"This causes the nuxt.js generated script (and subsequent scripts), CyjJQS-n.js, to not load and the site to fail to load on any browser which enforces CSP directives, such as Chrome or my Safari.
I believe it may be the CDN Maxon uses in my area, because if I change my geo location to Germany, the site opens fine.I know this problem exists.
I know the issue is outside of my control.If anyone can help, can you reach out?
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RE: [Help] Intro to Rigging in C4D: Part 2 - Point Weighting
I noticed a change to how the project files are shared. I get a message about logging into Dropbox. I created an account at Dropbox with the same email as my maxon account, but it still says I don't have access to the project files. How can I access project files? I am a part of the Maxon Teams Account Group. I have 32 licenses of Cineversity.
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RE: Combining Displacements from separate materials/projections
Thank you for your rapid reply. Your example file helped quite a bit. The use of reference materials was helpful. When I used it, I still had trouble with the fact that one material had a different projection than the other. This then reminded me of an older shader-graph method for showcasing stickers/decals/etc. I ended up using a UV Projection Node between the displacement texture and the Displacement node. Then I combined them in the Displacement Blender. While it doesn't appear to mix as easily as Color Layers do, the result did allow me to indent into the leather.
https://drive.google.com/file/d/118gFWWNXKMOW3_0CAiQxnxyHrZ_d2Bbp/view?usp=sharing
Thank you again.