From Claude.ai :
① Réponse forum pour whereas-stuf
Hey @whereas-stuf — that "unsupported Mac" message is misleading; it's almost certainly not a real hardware incompatibility. I had the actual app binary analyzed: it's a universal build (Apple Silicon + Intel) with a minimum of macOS 13, and there is no model/architecture/OS check anywhere in the code. So your M1 and M4 are fine in principle — what you're hitting is a code-signature/Gatekeeper rejection that macOS is reporting with a confusing dialog.
Important: the
chmod +xon the inner binary that got passed around earlier in this thread is the likely culprit. Modifying that file breaks the app's code signature, and on Apple Silicon a binary with a broken signature literally can't launch (the kernel kills it) — which surfaces as exactly these "can't be opened" errors. So don't do that step.Try this from a fresh download (don't touch anything inside the bundle):
rm -rf /Applications/C4DThumbnail.app # copy the freshly downloaded .app into /Applications, then: xattr -dr com.apple.quarantine /Applications/C4DThumbnail.app codesign --force --deep --sign - /Applications/C4DThumbnail.app open /Applications/C4DThumbnail.app qlmanage -r && qlmanage -r cache && killall FinderThe
codesign --sign -line re-seals it with an ad-hoc signature, which is what Apple Silicon needs to run it locally after the original seal was disturbed.One more thing to check: are you running any third-party security software (CleanMyMac, Intego, Malwarebytes, an MDM profile from work, etc.)? Those can intercept the launch and throw their own odd dialog. Worth temporarily disabling to test.
Let us know which Mac/OS it finally works on — works here on M3 Max / Tahoe.
② Note technique pour Tisi (Matthias Lein)
@Tisi — quick heads-up on why it works for some of us and throws "can't be opened / unsupported" for others. It's not your code (no hardware check in there, it's a clean universal binary). It's the signing.
The build is signed with an Apple Development certificate, it carries the
get-task-allowentitlement, and there's no provisioning profile in the bundle. That's a debug build: it runs reliably on your own machine, and on other Macs only if the user does the "Open Anyway" dance and nothing disturbs the signature. Any post-download tweak (like thechmod +xadvice floating around) invalidates the seal, and on Apple Silicon an invalid signature = won't launch at all. Hence the "works on some Macs, not others" pattern.The durable fix is to ship it as a proper distribution build:
- Enroll in the Apple Developer Program ($99/yr) if you haven't — you need a Developer ID Application certificate (not the Apple Development one).
- Build for Release with Hardened Runtime enabled, and remove
get-task-allow(Xcode does this automatically for Release/Developer ID).- Sign with Developer ID, e.g.
codesign --force --options runtime --deep --sign "Developer ID Application: Your Name (TEAMID)" C4DThumbnail.app- Notarize: zip it, submit with
xcrun notarytool submit C4DThumbnail.zip --apple-id … --team-id … --password … --wait- Staple the ticket so it works offline:
xcrun stapler staple C4DThumbnail.appAfter that, Gatekeeper accepts it everywhere with a normal double-click — no Terminal, no quarantine stripping, no broken-seal issues. Easiest path is to let Xcode's Archive → Distribute App → Developer ID flow do all of steps 3–5 for you.
(For what it's worth: huge thanks for actually solving this — two hours of vibecoding beat three years of Maxon tickets.)