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    Character Object not exporting to FBX correctly

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    • I
      interaction-television last edited by

      Building an advanced quadruped in Character Object (Dog) - animation/weights/everything is perfect in c4d. Need to export to FBX, however when I do, specifically [Spine_IK_tip_con] and [Spine_IK_root_con] both are locked in position, and do not show my animation (only animating on Y axis for those). All other animation works transfers flawlessly to FBX.

      I've recreated the same issue multiple times using brand new rigs.

      I need to get this client their FBX within the next 24h.
      Thank you in advance.

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      • Dr. Sassi
        Dr. Sassi last edited by Dr. Sassi

        Hi interaction-television,

        If you are short on time, perhaps use a Point Cache, store it, switch off the Skin-object bake (Cappucino) the PLA, and delete the Point Cache. In FBX export, enable PLA.
        It's not ideal but given the time frame.

        I'm on PST/L.A. time and won't be of any help for this given deadline.

        Please check with Tech Support.
        https://www.maxon.net/en/support-center

        My best wishes

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer, L&D - Strategist
        Cinema 4D mentor since 2004, Member of VES, DCS.

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        • I
          interaction-television last edited by

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          • I
            interaction-television @Dr. Sassi last edited by

            @Dr-Sassi I'll try that now, thank you.

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            • Dr. Sassi
              Dr. Sassi last edited by Dr. Sassi

              You're welcome, interaction-television.

              Just FYI:
              I tried to bake the "BK" joints using the Motion System, then baked and exported them.
              I have tried to find the missing "Constraint" or whatever.

              Each exploration, with the Character Object active or made editable (I prefer the ladder), left me with no luck.

              Something is off, but I'm not sure what it is.

              The PLA option delivered the only roundtrip in the past hour that matched my stress test dog. FBX can use the PLA data; no other option must be working on the mesh simultaneously. Files are more extensive, though.

              So sorry.

              My best wishes.

              Dr. Sassi Sassmannshausen Ph.D.
              Senior Trainer, Maxon Master Trainer, L&D - Strategist
              Cinema 4D mentor since 2004, Member of VES, DCS.

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              • I
                interaction-television @Dr. Sassi last edited by

                @Dr-Sassi Thanks for the quick reply. Really appreciate it.

                I've opened a ticket with support as you requested. (I'm in LA as well)
                It's a relief it's not just a silly button I'm miss-clicking and it seems to be an actual issue.

                I'll keep exploring the PLA option, what do you mean by "no other option must be working on the mesh simultaneously."? I'm having a bit of trouble understanding. Do you mean while exporting to FBX or having PLA with something else?

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                • Dr. Sassi
                  Dr. Sassi last edited by

                  Hi, interaction-television,

                  When you store the information that deforms the mesh, the Skin object may work on the already deformed object again. You will instantly see if that is the case, as it drastically alters appearance.

                  I will search this morning to see if any problem has been mentioned.

                  All the best

                  Dr. Sassi Sassmannshausen Ph.D.
                  Senior Trainer, Maxon Master Trainer, L&D - Strategist
                  Cinema 4D mentor since 2004, Member of VES, DCS.

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