CINEVERSITY

    Maxon Logo
    • Login
    • Search
    • Recent
    • Popular
    • Users
    • Groups

    Convert C4D materials to RS

    Question & Answers
    redshift 3d material convert gray
    2
    12
    565
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dutchbird
      Dutchbird last edited by

      My materials had no textures in it but had a standard grey plastic material.
      But I fixed it.
      I installed Redshift via the Maxon app that f**ed up my Redshift.

      I reinstalled Redshift via the installer from the website and everything is OK now.
      I used this link https://redshift.maxon.net/topic/47698/version-3-5-17-is-now-available-2023-07

      Cinema4D user since R8

      1 Reply Last reply Reply Quote
      • Dr. Sassi
        Dr. Sassi last edited by Dr. Sassi

        Thanks a lot for the feedback, Dutchbird.

        This is excellent news! I'm glad that it is working for you 🙂

        Enjoy!

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer
        Cinema 4D mentor since 2004, Member of VES, DCS.

        1 Reply Last reply Reply Quote
        • Dutchbird
          Dutchbird last edited by

          It happend again. When I open Cinema4D and try to switch to Redshift nothing happens. It happened before.
          So I open the Maxon app and I have to repair it each time I open it.
          I did.
          Opened Cinema4d again, switch to Redshift try to convert a meterial to redshift and the turn out grey again.
          What can possible go wrong.
          Attached some screenshots.
          https://www.dropbox.com/s/zkns3jrkaromdmk/Scherm%C2%ADafbeelding%202023-07-24%20om%2011.42.50.png?dl=0
          https://www.dropbox.com/s/ppx952rdgi42611/Scherm%C2%ADafbeelding%202023-07-24%20om%2012.20.24.png?dl=0

          Cinema4D user since R8

          1 Reply Last reply Reply Quote
          • Dr. Sassi
            Dr. Sassi last edited by

            Hi Duchbird,

            I would suggest getting in touch with the tech support.

            https://www.maxon.net/en/support-center

            Fingers crossed, the problem is found quickly.

            My best wishes

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer
            Cinema 4D mentor since 2004, Member of VES, DCS.

            1 Reply Last reply Reply Quote
            • Dutchbird
              Dutchbird last edited by Dutchbird

              The problem only got bigger.
              Tech support send me a deep clean script for the Maxon App.
              The script however deleted my complete /Library/Preferences/Maxon folder.
              Inside this folder were all the prefs, shortcuts, scripts, templates and prefs of earlier versions with plugins to open older C4D files.
              I had no backup because of TimeMachine issues.
              It will take me a day or more to set things up with no compensation of tech support at all, only a sorry for the bad script and find a solution yourself.
              I am a freelance designer woking with Cinema4D since R8.5 and today I have a big headache.

              My advice, don't use scripts from tech support.

              Shame on you Maxon. Next month I have to pay €599 for my yearly subscription. This hurts.

              Cinema4D user since R8

              1 Reply Last reply Reply Quote
              • Dr. Sassi
                Dr. Sassi last edited by

                Hi Dutchbird,

                That is not fun at all. I'm sorry to hear it. I had my fair share of those situations in the past three decades of working digitally. Never lovely; no one enjoys this!

                Yes, I will talk to someone about this in tech support so they give a document with the side effects of the treatment that they shared in the future. This needs to be known.

                So, let me open this can of worms, as I'm used to it ;-), which is also what I would ask any friend of mine with that kind of description: (I assume you know all of that, but just in case)

                Your Time Machine is not working; Redshift is not working: What else? (Rhetorical question).
                Could it be that something bigger is happening that needs a more global inspection? Apple has remote checks for computers; try it. Back up first.
                https://support.apple.com/en-us/HT202731

                I do backups manually, not compressed; yes, it takes way more space. But with a Harddrive being around $20/TB, that is not a thing I would think about for a second. For the internal backup, I use an SSD with 2.8 Gb/s; it is super fast—nearly no interruption. Yes, Timemachine is more comfortable.

                Something is off, and Disk Utility should be used to see if there is something with your drives. Again, I'm not supposed to give tech support here, so I have already said too much.

                Fingers crossed.

                Dr. Sassi Sassmannshausen Ph.D.
                Senior Trainer, Maxon Master Trainer
                Cinema 4D mentor since 2004, Member of VES, DCS.

                1 Reply Last reply Reply Quote
                • Dutchbird
                  Dutchbird last edited by

                  If my TimeMachine was working it wasn’t a big deal.
                  I just formatted the drive because it had issues. I was just up and running when I used the script.

                  Everything’s working with a brand new Maxon prefs folder.
                  Luckily the R19 registration files were outside that folder.

                  Redshift doesn’t convert materials as it supposed to. Every material is a grey shiny plastic.

                  Cinema4D user since R8

                  1 Reply Last reply Reply Quote
                  • Dr. Sassi
                    Dr. Sassi last edited by

                    Thanks for the update, Dutchbird.

                    So even after formatting the drives and installing the new apps, that problem persisted?

                    Again sorry. But I have the feeling anything I share is not working for you.

                    So far, I have not seen the Materials you use; from experience, I know it is limited—layered materials in Reflection, for example.

                    https://help.maxon.net/r3d/cinema/en-us/Default.htm#html/Redshift+Material+Tools.html#Cinema4DMaterialTools-ConvertAllMaterials

                    My best wishes

                    Dr. Sassi Sassmannshausen Ph.D.
                    Senior Trainer, Maxon Master Trainer
                    Cinema 4D mentor since 2004, Member of VES, DCS.

                    1 Reply Last reply Reply Quote
                    • Dutchbird
                      Dutchbird last edited by

                      I fixed the Redshift issue.
                      Reverted to v3.5.16 and everything is working as expected.

                      Cinema4D user since R8

                      1 Reply Last reply Reply Quote
                      • Dr. Sassi
                        Dr. Sassi last edited by

                        Hi Dutchbird,

                        I'm so glad to hear it.

                        Well done.

                        Enjoy

                        Dr. Sassi Sassmannshausen Ph.D.
                        Senior Trainer, Maxon Master Trainer
                        Cinema 4D mentor since 2004, Member of VES, DCS.

                        1 Reply Last reply Reply Quote
                        • First post
                          Last post