Hi beyond-secretary,

Yes, I get the same form! The download is from a YouTube Show, where no account is required (hence the form), and obviously, that is just taken for Cineversity.
Please don't read this like from a chatbot, but I am sorry that this happened! I can understand that this is annoying. I would be.

I will forward this and hope we can get this sorted out better. For now, I can ask only for some patience, as it is the weekend, and no one can help me with this right now.

My best wishes.