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    Strange issue with cut off pyro

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    • AlexC
      AlexC last edited by Dr. Sassi

      Hello
      I think this is a bug, but posting it as a question anyways in case I'm missing something.
      Occasinally, but often enough for it to be a real problem, I render a pyro sim and end up having the top getting truncated, as if there was a collider.
      I tried playing with the padding, but it doesn't change anything.
      See screenshot and project files below...
      Let me know if this seems like a worthy bug report?

      Project:https://www.dropbox.com/s/6szcmvw6tcnadwn/TramBurner_0001.c4d?dl=0
      Image :https://www.dropbox.com/s/v1b42pwdl08a6pl/Tram_Seq2_0214.png?dl=0

      Thanks!

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      • Dr. Sassi
        Dr. Sassi last edited by Dr. Sassi

        Hi Alex,

        Thanks for the file and using Drobox!

        I checked different parameter combinations.
        (MacBookPro, M1 Max, 64RAM).

        sizepad_pyro.jpg

        Your image showed the problem at frame 214, so I explored frame by frame up to 215. No problem. I can't reproduce this problem.

        My tip is a quick check with 10cm and 2 padding to see if that, even in this rough resolution, is reproducible.

        Tip:
        https://help.maxon.net/c4d/2023/en-us/Default.htm#../Subsystems/Default/Content/html/Volume+Object.html

        Yes, check with tech support.
        https://www.maxon.net/en/support-center

        My best wishes

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer, L&D - Strategist
        Cinema 4D mentor since 2004, Member of VES, DCS.

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        • AlexC
          AlexC last edited by

          Thanks Sassi! Working it out with support now.

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          • Dr. Sassi
            Dr. Sassi last edited by

            Thank you, AlexC.

            Fingers crossed that it is solved in no time.

            Cheers

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer, L&D - Strategist
            Cinema 4D mentor since 2004, Member of VES, DCS.

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