No Title or Action Safe Lines?

[entry-newspaper]

C4D R 2023.2.0
Mac OS 13.5

I can't see my title or action safe lines, regardless of what I seem to do.
Can someone, please advise?

Thanks.

[Dr. Sassi]

Hi entry-newspaper,

When you open this file, no action safe lines?

CV4_2023_drs23_VPas_01.c4d

Cheers

[entry-newspaper]

@Dr-Sassi

Hey, thanks for that test project.
Unfortunately, no safe lines.
(I'm trying to attach a screen grab, but no matter how small I make it, I keep getting the "dimensions are too big" warning.)

[entry-newspaper]


[Dr. Sassi]

Thanks for the feedback, entry-newspaper.

I'm sure you have checked in the Preferences> Viewport Hardware that all is fine.

I think it is time to open a ticket
https://www.maxon.net/en/support-center

The max vertical of images is 500 pixels. However, what would I gain from it if you sent an image with no Film Format (Action Lines, etc.) lines in it? When you say it, that gives me a clear picture. Thanks for your efforts!

Edit: I assume you mean the Editor view. The Picture viewer needs to be enabled separately. /edit

My best wishes

[entry-newspaper]

I'll follow-up with the ticket submission, thanks.
As for the viewport preferences, I can only assume those are fine. I'm not sure what all the options are, but it recognizes my GPU (M1 Ultra) etc.

[Dr. Sassi]

Hi entry-newspaper,

Yes, M1 Ultra is undoubtedly not the bottleneck here. (I have set up the file above in an M1 max.)

All the best