Crash Redshift

[cyrilrueg]

Hi @Dr-Sassi , I've had a recurring problem for a few days with Redshift: "The plugin libredshift-core.dylib has crashed", my computer crashes and I get this error message. Do you know what the problem is? My computer is very good and recent.
Here are the specifications of my computer:

Chip: Apple M3 Max
Memory: 64 GB
Mac OS 14.4.1

[Dr. Sassi]

Hi cyrilrueg,

It's not fun, and I'm sorry you have to endure this. (It sounds like a rubber-stamp reply, but I mean it!)

Any Mac I have is not newer than M1, so I fear I can't reproduce it.

But it feels like you are not alone.
https://redshift.maxon.net/search?term=crash%20m3&in=titles

I'm unsure about asking this, but please get in touch with tech support if you have a minute.
https://www.maxon.net/en/support-center

The more different data they have, perhaps the faster the solution might be.

Again, sorry.

My best wishes

[smile-machine]

Hi, I'm getting the exact same Plugin error message followed by a crash. Have there been any solves here?

[Dr. Sassi]

Hi smile machine,

Sorry that you have to endure this.

I can't see any new updates on Maxon.net.
Please check with tech support if there is an option for your setup.
https://www.maxon.net/en/support-center

All the best

[rip-fold]

Also getting the same crash every few minutes using an M4 Max Macbook pro provided by my workplace. Always happens when RS renderview is running and I try to move the playhead to a different frame.

This is effectively unusable!

[Dr. Sassi]

Hi rip-fold,

I surely know that crashes are annoying. This is a good case to submit since you describe something you can re-create.

I can't do anything here since that would require checking the code and the OS for problems.
I'm not supposed to look into such tech-based problems other than to ask to send in the crash reports or contact tech support.

https://www.maxon.net/en/support-center

My best wishes