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    Cineversity Error 500 in USA on certain ISPs

    Site Issues
    error 500
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    • S
      sense-sick last edited by

      The page shows:
      500
      Failed to fetch dynamically imported module: https://cineversity.maxon.net/_nuxt/CqAqap2F.js

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      • H
        head-sandwich last edited by

        Using Firefox seems to work for now. I will keep checking to see if the issue is fixed on Chrome, which is still giving a blank screen after deleting cookies, and everything else.

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        • Dr. Sassi
          Dr. Sassi last edited by

          Hi sense-sick,

          It is in the works, and the IT team tries to find the problem.

          Thanks for the extra data, and of course sorry about the Trouble.

          Cheers.

          Dr. Sassi Sassmannshausen Ph.D.
          Senior Trainer, Maxon Master Trainer, L&D - Strategist
          Cinema 4D mentor since 2004, Member of VES, DCS.

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          • Dr. Sassi
            Dr. Sassi last edited by

            Hi hand-sandwich,

            Thank you for using Firefox.
            I hope this is all soon a thing of the past and the problem is resolved.

            My impression is it is somewhere in the middle between our server and the receiver. But I'm nowhere near talking about IT tech.

            All the best

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer, L&D - Strategist
            Cinema 4D mentor since 2004, Member of VES, DCS.

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            • P
              poem-expert last edited by

              Same issues her in central Alabama. It's been going on for quite a while. As an alternative, isn't the Maxon Youtube playlist the same videos?

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              • Dr. Sassi
                Dr. Sassi last edited by

                Thank you, poem-expert,

                Yes, many of the videos are on different YouTube sites, the same as on Cineversity.
                https://www.youtube.com/c/MaxonTrainingTeam
                https://www.youtube.com/c/MaxonVFX
                https://www.youtube.com/c/Redgiant
                https://www.youtube.com/c/PixologicZBrush
                All Forger Videos are accessible from inside the application.

                All the best

                Dr. Sassi Sassmannshausen Ph.D.
                Senior Trainer, Maxon Master Trainer, L&D - Strategist
                Cinema 4D mentor since 2004, Member of VES, DCS.

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                • Amanda Torres
                  Amanda Torres last edited by

                  Same problem in Brazil - São Paulo, I tried on multiple computers and cellphones and the error keeps happening. I'll download firefox to try it out, since it is the way others have pointed as a solution, but it's been 3 months since the first complain and it's still going on.

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                  • Dr. Sassi
                    Dr. Sassi last edited by

                    Thank you, Amanda Torres.

                    I will update the thread here when I ahve positive news.

                    Again, Sorry for the trouble.

                    Dr. Sassi Sassmannshausen Ph.D.
                    Senior Trainer, Maxon Master Trainer, L&D - Strategist
                    Cinema 4D mentor since 2004, Member of VES, DCS.

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                    • Dr. Sassi
                      Dr. Sassi last edited by

                      Hello everyone,

                      I was told that the issue had been solved. 🙂 Since I sit between chairs, I need your input if you now have access without #500.

                      Please share; I will forward any positive or negative comments.

                      Thanks for your incredible patience. You are great. Thank you.

                      Enjoy

                      Dr. Sassi Sassmannshausen Ph.D.
                      Senior Trainer, Maxon Master Trainer, L&D - Strategist
                      Cinema 4D mentor since 2004, Member of VES, DCS.

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                      • A
                        appointment-insect last edited by

                        I was the one who originally made this post and ticket. I was able to visit error free on AT&T and Lumos Fiber/T-Mobile fiber a couple days after the error was reported in Brazil. I am on the east Coast USA. Thank you Dr Sassi.

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                        • Dr. Sassi
                          Dr. Sassi last edited by

                          Thank you very much, appointment-insect, for your reply.

                          It was a long story to fix, meaning, thanks for your patience and keeping it so super professional, even I know how frustrating that was.

                          There is a quality in this thread despite this annoying problem, that makes it all very motivational to do these things here. Thank you for that.

                          Enjoy

                          Dr. Sassi Sassmannshausen Ph.D.
                          Senior Trainer, Maxon Master Trainer, L&D - Strategist
                          Cinema 4D mentor since 2004, Member of VES, DCS.

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