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Sound Disappears When Using Sound Effector

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  • GregBollella
    GregBollella last edited by Dr. Sassi Feb 11, 2023, 6:57 AM Jan 31, 2023, 5:32 PM

    I'm working with the Sound Effector. After a while (not sure of the trigger) sound no longer comes out the speakers. Song is playing and graph in the Sound Effector is normal but no audio at speakers. I have to restart Cinema to get it back.

    Is this known?

    I'm on MacOS. (Latest versions of everything).

    Thanks,
    Greg

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    • Dr. Sassi
      Dr. Sassi last edited by Jan 31, 2023, 6:41 PM

      Hi Greg,

      Since you posted, I have an audio file running in a Sound Effector. On a Mac.
      I stopped it started it, opened other files, and went back. It plays.

      Does the effector show reactions to the file?

      What is the Project Assets Inspector telling you?

      Is that also the case when playing "All Frames" is not active?

      Is the audio file playing well if you open a new project?

      All these questions are just prep for Tech Support.

      I would suggest checking with Tech Support.
      https://www.maxon.net/en/support-center

      Fingers crossed, this is solved quickly.

      Cheers

      Dr. Sassi Sassmannshausen Ph.D.
      Senior Trainer, Maxon Master Trainer, L&D - Strategist
      Cinema 4D mentor since 2004, Member of VES, DCS.

      GregBollella 1 Reply Last reply Feb 1, 2023, 3:24 PM Reply Quote
      • GregBollella
        GregBollella @Dr. Sassi last edited by Feb 1, 2023, 3:24 PM

        @Dr-Sassi

        Just happened again. Here are the answers to your questions.

        Yes, the effector shows reactions to the file.
        Project Asset Inspector shows a green check next to the audio file (mp3).
        Does not play if I uncheck 'All Frames', nor when I recheck it.
        No. I opened a new file, added a Sound Effector, loaded the file, and started the playback. No sound.

        The objects I have animated with the sound effector still show the changes in time with the music.

        It seems to be that Cinema has lost access to the audio subsystem in MacOS.

        Do you think it's time to open a ticket?

        Thanks,
        Greg

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        • Dr. Sassi
          Dr. Sassi last edited by Feb 1, 2023, 6:30 PM

          Yes, Greg, please check out what the Tech-Support can find out.
          https://www.maxon.net/en/support-center
          My best wishes

          Dr. Sassi Sassmannshausen Ph.D.
          Senior Trainer, Maxon Master Trainer, L&D - Strategist
          Cinema 4D mentor since 2004, Member of VES, DCS.

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