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    c4d thumbnail doesn't show on MacOS on a MBP

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    • P
      philosophy-chemical last edited by philosophy-chemical

      Hey guys,

      I'm on a m2 MBP (Sequoia 15), with the latest c4d (2025) .

      Whereas files would show the thumbnails with a preview of the file model or whatever on earlier version of c4d, c4d 2025 now shows just the c4d icon.

      I really would like to have the preview, (don't follow good naming/file organization schemes... it's practically impossible for me to work without this).

      Any idea how I can get the file preview thumbnails back?

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      • Dr. Sassi
        Dr. Sassi last edited by

        Hi philosophy-chemical,

        Sorry about that; I checked and submitted a report quoting you.

        I do not have an M2 (nor anything newer than various M1s) here, so I can't test this.
        If you go to the Attribute Manager> Mode> Scene> Info
        Can you load an image there, and will it stay there for preview? "Preview Command"

        I hope it will be fixed soon.

        All the best

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer, L&D - Strategist
        Cinema 4D mentor since 2004, Member of VES, DCS.

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        • B
          bike-disaster last edited by

          hello I have the same problem after updated in Sequoia 15.1. any help will be greatly appreciated. thanks a lot

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          • Dr. Sassi
            Dr. Sassi last edited by

            Hi bike-disaster,

            Please check with tech-support:
            https://www.maxon.net/en/support-center

            Thank you very much.

            Cheers

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer, L&D - Strategist
            Cinema 4D mentor since 2004, Member of VES, DCS.

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            • S
              speaker-honey last edited by

              Hi! Same issue here!

              Please could someone share how to solve this?

              Mac: Sequoia 15.1.1 (24B91)
              C4D: 2024/2025

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              • Dr. Sassi
                Dr. Sassi last edited by

                Hi speaker-honey,

                Please check with tech support:
                https://www.maxon.net/en/support-center

                I can't do anything about this, as it seems to be between the MacOS and app sections.
                This needs to be cleared on a developer level, perhaps at Apple.

                I can't see any news so far. Sorry

                All the best

                Dr. Sassi Sassmannshausen Ph.D.
                Senior Trainer, Maxon Master Trainer, L&D - Strategist
                Cinema 4D mentor since 2004, Member of VES, DCS.

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                • P
                  philosophy-chemical last edited by

                  https://eclecticlight.co/2024/10/31/how-sequoia-has-changed-quicklook-and-its-thumbnails/

                  Maxon developers need to update some things given that Apple revised the way in which thumbnails are created.

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                  • Dr. Sassi
                    Dr. Sassi last edited by

                    Hi philosophy-chemical,

                    Thanks for your care. Yes, that is reported since a while and I have no idea why this not fixed. Sorry.

                    Typically, there is a strong connection between Apple and Maxon. If I have a chance to find someone who is not aware of that, I will make sure this is known.

                    If you have the impression that the developers need an extra nudge, please use the "Share Your Ideas" option here:
                    https://www.maxon.net/en/support-center

                    Or open a Tech Support ticket, which might be the better way. This is the official way to report technical problems and get help if possible.

                    Cineversity is more of a how-to or creative problem-solving platform; I cannot fix code here. Hence, we have the feature request or tech support option.

                    Thanks for understanding.

                    Enjoy your Sunday Evening.

                    Dr. Sassi Sassmannshausen Ph.D.
                    Senior Trainer, Maxon Master Trainer, L&D - Strategist
                    Cinema 4D mentor since 2004, Member of VES, DCS.

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