CINEVERSITY

    Maxon Logo
    • Login
    • Search
    • Recent
    • Popular
    • Users
    • Groups

    2026 Timeline Bug

    Question & Answers
    2
    14
    136
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E
      entry-newspaper last edited by entry-newspaper

      ![screen grab.jpg](Image dimensions are too big)

      I'm trying to load a 64k 960x540 jpeg. Something is wrong here...

      1 Reply Last reply Reply Quote
      • Dr. Sassi
        Dr. Sassi last edited by Dr. Sassi

        Hi entry-newspaper,

        Thanks for the file.

        (Images: max 500 pixel high)

        I can change the handles while the Menu is not grayed out. However, I'm on 15.5 with the M1 Max.
        I had to update another M1 (which I use more for testing) to 15.7.1 to test your findings, hence the delay in my response.

        Works fine here on both. I apologize that I'm unable to confirm it.

        Here are two screenshots; some icons appear in specific selections (not just the Keyframes).

        Screenshot 2025-10-21 at 2.26.27 PM.jpg
        Screenshot 2025-10-21 at 2.26.36 PM.jpg
        See the difference in the Left side selection and the Icons.

        Please check with Tech Support.
        https://www.maxon.net/en/support-center

        All the best

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer, L&D - Strategist
        Cinema 4D mentor since 2004, Member of VES, DCS.

        E 1 Reply Last reply Reply Quote
        • E
          entry-newspaper @Dr. Sassi last edited by entry-newspaper

          @Dr-Sassi

          Ah, 500-pixels, thanks. And thanks for trying this on your end.

          Here's my screen grab:

          2026 timeline issue copy 2.jpg

          Just to make sure I'm describing this correctly, I can manipulate the keyframe / handle, it's all those other features (outlined in red) which don't become active, as they should. So, if I quickly highlight a keyframe, and want to zero the handle angle, I'm unable to do so.

          1 Reply Last reply Reply Quote
          • Dr. Sassi
            Dr. Sassi last edited by

            Thanks for that, entry-newspaper.

            Try this:
            1
            Where it says 'Custom (Attribute Manager)', select 'Custom', pull the menu, and then go back to 'Custom' or try something else for a moment.
            2
            Next: Copy the Cube and paste it into a new file. Any luck then?
            3
            There is also a square on the upper right of the timeline, with the arrow pointing to the upper right. When you click it, another timeline shows up.

            Have you had any luck with any of these?

            I try to gain data here.

            Cheers

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer, L&D - Strategist
            Cinema 4D mentor since 2004, Member of VES, DCS.

            E 1 Reply Last reply Reply Quote
            • E
              entry-newspaper @Dr. Sassi last edited by

              @Dr-Sassi

              Okay:

              1. Doesn't change anything.
              2. Also doesn't change, regardless of the project.
              3. This does work. More, below:

              So, if I create a new keyframe (regardless of the property) it greys out those tools. But the moment I move the keyframe bezier handle, it immediately brings those tools to life. Or, like you suggested, by clicking on the "undock a copy" of the timeline.

              But clearly, something is wrong. This exact same thing happens on both my M1 Ultra and M4 Max.
              Is it possible that I did something weird when I customized my pallets? But even then, I set each machine up, independent of the other. In other words, I didn't copy and reuse the custom layout prefs.

              1 Reply Last reply Reply Quote
              • Dr. Sassi
                Dr. Sassi last edited by

                Thanks for the feedback, entry-newspaper.

                If you think it is something you did and you would like to test this, delete the preferences.

                I have the feeling it needs to be checked by Tech-Support.

                Sorry for having no quick answer here.

                Dr. Sassi Sassmannshausen Ph.D.
                Senior Trainer, Maxon Master Trainer, L&D - Strategist
                Cinema 4D mentor since 2004, Member of VES, DCS.

                1 Reply Last reply Reply Quote
                • E
                  entry-newspaper last edited by

                  Being that it's the same issue, on two totally different machines, I figure it's more of a bug. But can I send you my custom layout file? Would that help to see if I did something weird, when I was laying out my preferred layout?
                  Independent of that, do I need to open a ticket with Maxon Support?

                  1 Reply Last reply Reply Quote
                  • Dr. Sassi
                    Dr. Sassi last edited by Dr. Sassi

                    Hi entry newspaper,

                    I can check the layout (Dropbox, Wetransfer, Google, apple or Adobe cloud only, for security reasons. Thank you), but is that problem also showing with the default standard layout? Anyway, I think it is time to check with tech support.
                    https://www.maxon.net/en/support-center

                    Yes, you need to open a ticket.

                    My best wishes

                    Dr. Sassi Sassmannshausen Ph.D.
                    Senior Trainer, Maxon Master Trainer, L&D - Strategist
                    Cinema 4D mentor since 2004, Member of VES, DCS.

                    1 Reply Last reply Reply Quote
                    • Dr. Sassi
                      Dr. Sassi last edited by

                      P.S.: As those things don't let me alone 😉 I checked again all (im-) possible options.
                      As usual, I need to try it.

                      Here is a little 10-second clip, where I can reproduce it and showcase a click later on how to solve it (fingers crossed that works for you.
                      https://projectfiles.maxon.net/Cineversity_Forum_Support/2025_CLIPS_DRS/20251021_Timeline_Activated.mp4

                      In short, rectangle selection does something, but does not fully activate it. When I click on it, all is there. Could that be the difference, why you see it, and I don't?

                      Fingers crossed that makes it work for you.

                      Dr. Sassi Sassmannshausen Ph.D.
                      Senior Trainer, Maxon Master Trainer, L&D - Strategist
                      Cinema 4D mentor since 2004, Member of VES, DCS.

                      1 Reply Last reply Reply Quote
                      • E
                        entry-newspaper last edited by

                        Interesting, thanks so much for continuing to investigate. It seems that there a number of ways to "wake up" those controls, but obviously, something is wrong; it's never behaved like that prior to 2026.
                        I'll open a ticket with Maxon, to let them do their thing.

                        1 Reply Last reply Reply Quote
                        • Dr. Sassi
                          Dr. Sassi last edited by

                          Thank you very much for checking with tech support, entry-newspaper.
                          https://www.maxon.net/en/support-center
                          I'm curious what their idea is about this.

                          All the best

                          Dr. Sassi Sassmannshausen Ph.D.
                          Senior Trainer, Maxon Master Trainer, L&D - Strategist
                          Cinema 4D mentor since 2004, Member of VES, DCS.

                          1 Reply Last reply Reply Quote
                          • E
                            entry-newspaper last edited by

                            I'll keep you posted, once they respond and have a chance to look into the issue.
                            Thanks, again, for your time.

                            1 Reply Last reply Reply Quote
                            • Dr. Sassi
                              Dr. Sassi last edited by

                              Thank you, entry-newspaper.

                              Cheers

                              Dr. Sassi Sassmannshausen Ph.D.
                              Senior Trainer, Maxon Master Trainer, L&D - Strategist
                              Cinema 4D mentor since 2004, Member of VES, DCS.

                              1 Reply Last reply Reply Quote
                              • First post
                                Last post