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Strange issue with cut off pyro

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pyro
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  • AlexC
    AlexC last edited by Dr. Sassi Apr 26, 2023, 8:08 PM Apr 26, 2023, 4:40 PM

    Hello
    I think this is a bug, but posting it as a question anyways in case I'm missing something.
    Occasinally, but often enough for it to be a real problem, I render a pyro sim and end up having the top getting truncated, as if there was a collider.
    I tried playing with the padding, but it doesn't change anything.
    See screenshot and project files below...
    Let me know if this seems like a worthy bug report?

    Project:https://www.dropbox.com/s/6szcmvw6tcnadwn/TramBurner_0001.c4d?dl=0
    Image :https://www.dropbox.com/s/v1b42pwdl08a6pl/Tram_Seq2_0214.png?dl=0

    Thanks!

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    • Dr. Sassi
      Dr. Sassi last edited by Dr. Sassi May 10, 2023, 6:15 PM Apr 26, 2023, 7:01 PM

      Hi Alex,

      Thanks for the file and using Drobox!

      I checked different parameter combinations.
      (MacBookPro, M1 Max, 64RAM).

      login-to-view

      Your image showed the problem at frame 214, so I explored frame by frame up to 215. No problem. I can't reproduce this problem.

      My tip is a quick check with 10cm and 2 padding to see if that, even in this rough resolution, is reproducible.

      Tip:
      https://help.maxon.net/c4d/2023/en-us/Default.htm#../Subsystems/Default/Content/html/Volume+Object.html

      Yes, check with tech support.
      https://www.maxon.net/en/support-center

      My best wishes

      Dr. Sassi Sassmannshausen Ph.D.
      Senior Trainer, Maxon Master Trainer, L&D - Strategist
      Cinema 4D mentor since 2004, Member of VES, DCS.

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      • AlexC
        AlexC last edited by May 2, 2023, 6:57 PM

        Thanks Sassi! Working it out with support now.

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        • Dr. Sassi
          Dr. Sassi last edited by May 2, 2023, 7:09 PM

          Thank you, AlexC.

          Fingers crossed that it is solved in no time.

          Cheers

          Dr. Sassi Sassmannshausen Ph.D.
          Senior Trainer, Maxon Master Trainer, L&D - Strategist
          Cinema 4D mentor since 2004, Member of VES, DCS.

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