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    Strange issue with cut off pyro

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    • AlexC
      AlexC last edited by Dr. Sassi

      Hello
      I think this is a bug, but posting it as a question anyways in case I'm missing something.
      Occasinally, but often enough for it to be a real problem, I render a pyro sim and end up having the top getting truncated, as if there was a collider.
      I tried playing with the padding, but it doesn't change anything.
      See screenshot and project files below...
      Let me know if this seems like a worthy bug report?

      Project:https://www.dropbox.com/s/6szcmvw6tcnadwn/TramBurner_0001.c4d?dl=0
      Image :https://www.dropbox.com/s/v1b42pwdl08a6pl/Tram_Seq2_0214.png?dl=0

      Thanks!

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      • Dr. Sassi
        Dr. Sassi last edited by Dr. Sassi

        Hi Alex,

        Thanks for the file and using Drobox!

        I checked different parameter combinations.
        (MacBookPro, M1 Max, 64RAM).

        sizepad_pyro.jpg

        Your image showed the problem at frame 214, so I explored frame by frame up to 215. No problem. I can't reproduce this problem.

        My tip is a quick check with 10cm and 2 padding to see if that, even in this rough resolution, is reproducible.

        Tip:
        https://help.maxon.net/c4d/2023/en-us/Default.htm#../Subsystems/Default/Content/html/Volume+Object.html

        Yes, check with tech support.
        https://www.maxon.net/en/support-center

        My best wishes

        Dr. Sassi Sassmannshausen Ph.D.
        Senior Trainer, Maxon Master Trainer
        Cinema 4D mentor since 2004, Member of VES, DCS.

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        • AlexC
          AlexC last edited by

          Thanks Sassi! Working it out with support now.

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          • Dr. Sassi
            Dr. Sassi last edited by

            Thank you, AlexC.

            Fingers crossed that it is solved in no time.

            Cheers

            Dr. Sassi Sassmannshausen Ph.D.
            Senior Trainer, Maxon Master Trainer
            Cinema 4D mentor since 2004, Member of VES, DCS.

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